Question: Is there a down payment needed to save the date?
Answer: Yes, 20% of the grand total of all services will be your down payment amount. All Down Payment amounts will be given upon inquiry. Event date will not be reserved until Down Payment has cleared the bank.
Question: What is your cancellation policy?
Answer: At Love By Laur we understand that things come up and you may need to cancel your appointment. If this happens, please keep in mind our cancellation policy:
Events cancelled within 30 days or less are responsible to pay 50% of remaining balance due. Events cancelled within seven days or less are responsible to pay 100% of remaining balance due. All Down Payments are non-refundable.
Question: I don’t live in Hawaii, but I’m having a destination wedding there. Would I be able to have a consultation?
Answer: If you do not live in Hawaii, but would like a Bridal Consultation, we can communicate via FaceTime/Skype or Email. Please contact us through our “Contact Us” page and we can set up an online consultation.
Question: How long does hair and makeup take?
Answer: The time it takes depends on how complex the desired hair and makeup looks are. On average, we allot one hour for makeup and an hour and a half for both hair and makeup.
Question: Will you be able to do my entire bridal party?
Answer: All situations vary, but generally for parties of 5-6 people, two artists are needed. Three artists are needed to accommodate parties of 7+. Love By Laur currently consists of four talented hair and makeup artists who provide exemplary work, love what they do, and help provide the absolute best experience for you on your day!
Question: I don’t usually wear much makeup, but I do want to look timeless and put together on my big day. I just don’t want it to look heavy or overdone.
Answer: The Portfolio before and after photos are a result of a client’s request. Our sole focus is to make you feel confident and beautiful whether you choose to go with a dramatic full beat or a very simple, but elegant look. Feel free to send in any inspiration photos to firstname.lastname@example.org.
Question: How should I prepare for my appointment/trial?
Answer: For a makeup appointment, please make sure your face is clean and free of all makeup and mascara before the artist arrives. If you are getting your hair styled, please come with 100% dry hair. Styles hold best on hair that hasn’t been washed for a day. For a bridal makeup trial, if your dress is strapless, it is recommended to arrive with a strapless top.
Question: What kind of products do your makeup artists use?
Answer: Each artist’s kit varies, but all include products that have been tried and true in producing beautiful and long-wearing makeup looks. Our kits are comprised of many trustworthy brands, some of them are: Make Up For Ever, Laura Mercier, MAC Cosmetics, Anastasia Beverly Hills. If there are any particular products you don’t want used on you, send us a message via our Contact Us page and we can discuss alternative products that will work for you!